Accessibility Statement for ViX Paula Hermanny

This is an accessibility statement from ViX Paula Hermanny.

Measures to support accessibility

ViX Paula Hermanny takes the following measures to ensure accessibility of ViX Paula Hermanny:

Include accessibility throughout our internal policies.
Appoint an accessibility officer and/or ombudsperson.
Assign clear accessibility goals and responsibilities.
Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ViX Paula Hermanny is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of ViX Paula Hermanny. Please let us know if you encounter accessibility barriers on ViX Paula Hermanny:

Phone: 855-677-0670
E-mail: customerservice@vixpaulahermanny.com
Contact Form: Contact Us

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

ViX Paula Hermanny is designed to be compatible with the following assistive technologies:

Firefox with NVDA on Windows 10 and 11
Chrome with JAWS or NVDA on Windows 10 and 11
Edge with JAWS on Windows 10 and 11
Safari with VoiceOver on MacOS
Safari with VoiceOver on iOS
Chrome with TalkBack on Android

Technical specifications

Accessibility of ViX Paula Hermanny relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of ViX Paula Hermanny there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below or need any assistance with any listed issue.

Known limitations for ViX Paula Hermanny:

ViX Paula Hermanny:
- Issue: Some issues identified in the accessibility audit are still being implemented.
- Current Action: ViX Paula Hermanny will implement fixes for all identified issues by August 2024, after which we will engage in ongoing accessibility compliance and monitoring to maintain the accessibility of our site.
Shopify Checkout:
- Issue: Several accessibility issues are present, including meaningful SVGs without text alternatives, decorative SVGs and font icons not hidden from assistive technologies, improper semantic markup, form control association issues, inappropriate table structures, and incorrect ARIA usage.
- Current Action: We are working with Shopify to address these issues and seeking possible workarounds to improve accessibility.
FourSixty App:
- Issue: Accessibility issues include decorative SVGs not hidden from assistive technologies, insufficient alt text for product images, unmarked visual lists, lack of visual focus on interactive elements, and accessible names not containing visible names.
- Current Action: We are engaging with FourSixty to improve these aspects and seeking interim solutions.
Yotpo:
- Issue: Accessibility issues include content not appropriately marked as headings, unassociated error messages, unmarked visual tables, content overlap in reflow, and incorrect ARIA usage.
- Current Action: We are in dialogue with Yotpo to enhance their accessibility features.
Boost Commerce:
- Issue: Accessibility issues include inappropriate use of navigation landmarks, non-semantic content containers, and improperly labeled groups of input elements.
- Current Action: We are working with Boost Commerce to rectify these issues and exploring temporary fixes.
Swiper JS Library:
- Issue: Accessibility issues include incorrect names and roles during reflow/resize and the requirement of dragging motions without alternative methods.
- Current Action: We are collaborating with Swiper JS to improve accessibility and identifying potential alternatives.
Select2 JS Library:
- Issue: Accessibility issues include form controls with visible labels not properly associated.
- Current Action: We are addressing these issues with Select2 and seeking interim solutions.
Klaviyo:
- Issue: Accessibility issues include unassociated error messages, fields requiring specific formats not identified, and input fields with only placeholder text.
- Current Action: We are working with Klaviyo to resolve these issues.
Gorgias Help Center:
- Issue: Accessibility issues include form inputs missing labels and broken ARIA references.
- Current Action: We are in the process of improving these aspects in collaboration with Gorgias.
Swym Wishlist App:
- Issue: Notifications disappear before user dismissal with no way to adjust display time.
- Current Action: We are working with Swym to address this issue.
Boost Filter App:
- Issue: Accessibility issues include non-actionable elements in focus order and modal dialogs missing required roles and attributes.
- Current Action: We are collaborating with Boost to improve accessibility.
Back in Stock App:
- Issue: iframes lack accessible names.
- Current Action: We are working with the app developers to address this issue.
Boost Autocomplete Library:
- Issue: Comboboxes have incorrect or missing ARIA roles and attributes.
- Current Action: We are in discussions with Boost to enhance accessibility.

Assessment approach

Zenyth assessed the accessibility of ViX Paula Hermanny by the following approaches:

Thorough manual and automated audit of all pages for purchase of product and all additional unique pages on the site, followed by verification of ViX Paula Hermanny’s accessibility implementations.

Date

This statement was created on 20 May 2024

Accessibility Statement for ViX Paula Hermanny